SkyTeam ® Mileage Upgrades
Kyoto, Japan

The SkyTeam Global Alliance is pleased to provide you with SkyTeam Mileage Upgrades, which deliver even more of the seamless service that you've come to expect. Now as a SkyTeam Frequent Flyer, you may use your miles to upgrade to Business Class on international flight itineraries on any participating SkyTeam member airline. Alitalia is not participating at this time.

Follow these three simple steps to confirm your upgrade:

  1. Purchase an international, published, full fare Economy Class reservation on any SkyTeam member airline. The flight must be marketed and operated by the same SkyTeam carrier, as code-share flights are not permitted.
  2. Call 1-800-44PERKS (1-800-447-3757) at least three days prior to departure. The Northwest agent will verify eligibility and confirm the upgrade if seats are available. Refer to the SkyMiles award chart for upgrade pricing.
  3. Relax and arrive at the airport ready to enjoy the benefits of your upgrade including an additional luggage allowance, priority services and lounge access.

Check eligibility of your purchased itinerary using the chart below:

SkyTeam Carrier Marketing and Operating Code Eligible Full Fare Booking Classes
Aeroflot SU S, Y
Aeromexico AM Y
Air France AF Y, S
China Southern CZ Y
CSA Czech Airlines OK Y, M
Korean Air KE W, Y

You may still redeem miles for a mileage upgrade on Northwest, Delta, KLM or Continental using the existing process outlined here.

Terms & Conditions:

  1. Member must have an international published full fare economy class booking.
  2. Code-share flights are not permitted. Flights eligible for upgrades include those marketed and operated by the same airline code
  3. Eligible itineraries must include at least one international country-to-country flight operated by a SkyTeam member airline. Associate-operated flights are excluded.
  4. One-class upgrades are available on a roundtrip or a one-way basis.
  5. Upgrades must be requested at least three days in advance of departure. For upgrades on AF/KL operated flights, tickets are to be re-issued within 7 days of re-booking if the upgrade is booked outside 10 days prior to departure. For upgrades, booked within 10 days of departure, tickets are to be re-issued within 1 day of re-booking.
  6. Mileage redemption levels are determined by the member's frequent flyer program where the mileage will be debited. SkyMiles members may refer to the SkyMiles Award Chart for upgrade pricing.
  7. Multiple Frequent Flyer Program upgrade awards on one itinerary are not permitted.
  8. Multiple airlines within one upgrade award are permitted, so long as the itinerary involves at least one international country-to-country flight.
  9. No Waitlist or Standby at the airport.
  10. Paper tickets are not permitted. All tickets must be issued as e-tickets on a SkyTeam or SkyTeam Associate airline’s ticket stock.
  11. Mileage upgrades are subject to availability.
  12. Additional restrictions may apply. Northwest is the final authority on the interpretation of these rules.

Reference Code: GWOR SKT MUPG