H1N1 Flu Travel Waiver, Rebook on nwa.com
Updated May 1, 2009 - 12:38 p.m. CDT
Northwest Airlines is carefully monitoring the H1N1 flu outbreak in Mexico and other locations. We also regularly review recommendations by the Centers for Disease Control and Prevention to ensure the safety and health of our passengers and employees. Further information about the H1N1 flu can be found at the CDC's site.
Northwest Airlines has issued the following travel waiver to assist customers whose travel has been affected by the H1N1 Flu outbreak in Mexico.
Passengers ticketed for travel April 26 through May 31, 2009 to/from any destination in Mexico may:
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Reschedule travel between April 26 and ticket validity date in the same class of service as originally scheduled, without administrative change fees, subject to availability. (Ticket must have been booked by April 29 to qualify.)
Self-service rebooking is available. Customers are encouraged to reschedule their trip under these waiver guidelines using nwa.com's Manage My Reservations
For assistance with changes outside the guidelines noted above, please contact Northwest Reservations at 1-800-225-2525.
All passengers should check flight and gate status prior to leaving for the airport.
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